Unable to Connect

Proxy connection requires a few conditions to be met before it can be connected on your device.

For a start, please make sure that you are:

  • connected to the internet;
  • have connection ports open;
  • not connected to another proxy or VPN;
  • using a correct proxy address and a valid port. See How do I use proxies?;
  • receiving a connection error rather than HTTP code from a website. See more at HTTP(S) Error codes.

Other options to try:

  • disable anti-virus applications if you have any;
  • if using a remote server, make sure that the firewall has a passthrough for the proxy port you are using;
  • different endpoints;
  • try different proxy tools for your connection;
  • try a different network (mobile hotspot, another Wi-Fi network, etc.).